Privacy Policy

SpotTrove (“we”, “us”) builds tools that help drivers find and understand street parking. This Privacy Policy describes what information we collect when you use the SpotTrove mobile app and spottrove.com (the “Service”), how we use it, and the choices you have.

1. What we collect

• Account. Your email address, used to sign in and contact you about the Service.
• Location. Foreground-only location, requested when you tap “recenter on me” or save a parked spot. We do not track your location in the background.
• Parking activity. The street segment you mark as “I’m parked here” and any spots you save as bookmarks. Stored on our servers so you can see them across devices.
• Push notification token. If you opt in to alerts, we store an Expo push token to send you notifications before street cleaning at your parked spot. Premium-only.
• Subscription & payment. Subscription state (free / premium / period) is managed by RevenueCat on our behalf. We never see your credit-card number — Apple does the billing.
• User reports. If you submit a sign-change report, we store the photo (if you attached one), the segment, and your text. Reports may be visible to other users to help keep the map accurate.
• Diagnostic logs. Crash reports and aggregated error logs to help us fix bugs. We do our best to strip personal identifiers from these.

2. How we use it

• To run, support, and improve the Service.
• To send the parking-cleaning notifications you opt in to as a Premium subscriber.
• To respond to your support requests and enforce our Terms.
• To detect, prevent, and respond to security issues.

We do not sell your personal information, run third-party advertising in the app, or share your data for unrelated marketing.

3. Third-party services

• Mapbox — renders the map tiles and handles address search. Mapbox may receive limited request metadata. See Mapbox’s privacy policy at mapbox.com/legal/privacy.
• Supabase — hosts our database and authenticates your account.
• RevenueCat — manages subscription state.
• Apple App Store — processes payments. Subject to Apple’s privacy policy.
• Expo Push Service — relays the cleaning notifications to your device.
• PostHog — anonymized product analytics. You can opt out from your profile.

Public-data sources we read from (not to): NYC Open Data, NYC DOT, Yelp Fusion. We do not send your personal information to these sources.

4. Data retention

We keep your account and saved spots until you delete your account. Push tokens are kept while you have an active parking session. Crash logs are retained for up to 90 days. You can request deletion of your data by emailing hello@spottrove.com.

5. Your choices

• Location. Toggle in iPhone Settings → SpotTrove → Location. Disabling it removes the “recenter” feature; the app still works.
• Notifications. Toggle in iPhone Settings → Notifications → SpotTrove. You can turn off Premium alerts without canceling the subscription.
• Account deletion. Email us; we’ll erase your account and associated data within 30 days.

6. Children

SpotTrove is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has provided us with information, please contact us and we’ll delete it.

7. California / EU rights

If you reside in California or the European Economic Area, you have rights under CCPA / GDPR to request access, correction, or deletion of your personal information, and to object to certain processing. Email hello@spottrove.com and we’ll honor valid requests within 30 days.

8. Security

We use TLS in transit and encryption at rest with our cloud providers. No system is perfectly secure; if we ever discover a material breach affecting your data, we’ll notify you and the relevant authorities as required by law.

9. Changes

We’ll post material updates here with a new effective date. Continued use of the Service after an update constitutes acceptance of the revised Policy.

10. Contact

Questions or requests: hello@spottrove.com.